Terms and Conditions
1. Introduction Welcome to Dewie Creative (referred to as "we," "us," or "our"). These Terms and Conditions ("Terms") govern the provision of wedding content creation services ("Services") provided by us to you, the client ("Client," "you," or "your"). By booking our Services, you agree to these Terms.
2. Services We offer content creation services including but not limited to photography, videography, and editing for weddings. A detailed description of the Services will be provided in the service agreement ("Service Agreement") specific to your booking.
3. Booking and Payment
Booking: To secure our Services, a non-refundable booking fee of 25% of the total fee is required. Bookings are confirmed only upon receipt of this deposit and a signed Service Agreement.
Payment: The remaining balance is due 14 days before the wedding date. Payments can be made via transfer.
4. Cancellations and Rescheduling
Cancellations: If you cancel the Service Agreement after booking, the booking fee is non-refundable. Cancellations within 6 months of the wedding date will incur a cancellation fee of the booking fee.
Rescheduling: If you wish to reschedule, please notify us as soon as possible. Rescheduling is subject to availability and may incur additional fees.
5. Client Responsibilities
Access and Permissions: You must ensure we have access to the wedding venue(s) and obtain any necessary permissions for filming or photography.
Cooperation: You agree to cooperate and provide us with any information or assistance necessary for the successful delivery of the Services.
6. Delivery of Content
Timeline: We will deliver the raw footages within 24-48 hours and edits within 1-2 weeks after the wedding date unless otherwise specified in the Service Agreement.
Formats: Content will be delivered in digital formats [e.g., high-resolution images, edited videos] as agreed upon.
7. Intellectual Property
Ownership: All content created by us remains our intellectual property. You are granted a non-exclusive, non-transferable license to use the content for personal purposes.
Use of Content: Any commercial use or distribution of the content must be approved by us in writing.
8. Liability
Limitation: Our liability is limited to the maximum extent permitted by law. We are not liable for any indirect, incidental, or consequential damages.
Force Majeure: We are not liable for any failure to perform our Services due to events beyond our control, such as natural disasters, accidents, or illness.
9. Privacy
Data Protection: We collect and handle personal information in accordance with Australian Privacy Principles and applicable privacy laws. Your data will be used solely for the purposes of providing and managing the Services.
10. Dispute Resolution
Negotiation: In the event of a dispute, we will first attempt to resolve it through informal negotiation.
Legal Action: If the dispute cannot be resolved through negotiation, it may be referred to mediation or legal proceedings as appropriate.
11. Amendments
Changes: We reserve the right to amend these Terms at any time. Any changes will be communicated to you, and continued use of our Services signifies acceptance of the revised Terms.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of QLD, Australia.
Contact Information For any questions or concerns regarding these Terms, please contact us at:
Dewie Creative
jennie@dewiecreative.com